Support

niPOD Support

Nipod FAQ

Will the new niPOD software v2.0 work with the old hardware niPOD v1.0?
The new software v2.0 will work with the old hardware. Impedance should work fine. It is recommended that you use the new software as it has a number of bug fixes and improvements that were not present in the older versions of the software.
 
In general, the new software is backward compatible, but some features such as CV will not work correctly due the hardware/firmware changes in v2.0. Please contact us if you wish to upgrade.
 
Where are some of the features listed in the niPOD literature, such lesioning?
In order to provide the best user experience, we would like to fully test each features before releasing it to the users.  If you are willing to experiment with the beta code and could provide feedback, please contact us and we may enable some of the features ahead of time for you.
 
What is the difference between "Simultaneous" and "Sequential" measurement mode?
Simultaneous mode can provide a very quick measurement across all electrode sites.  However, such operation does have a reduced acuracy (up to +/- 20%) and will be UNABLE to detect any shorted electrode sites (A shorted site will appear to have the same impedance as an unshorted site due to internal circuit design of the niPOD).   It is recommended that the "Sequential" measurement be done with each probe, at least for the first time a probe is used with niPOD. Activation and CV functions operate only in sequential mode.
 
What do I do with the Gain Settings?
As long as you can make out the waveforms as regular sine waves on the digital scope, one should not be concerned about the gain levels.  Setting the gain too high might cause the input to rail at the analog to digital converter (ADC range is 0 - 2V), which will result in unaccurate result.  In addition to the GUI setting, you may also modify the gain configuration file, Gain.ini, located at c:\niPOD to set gain levels for different frequencies (to implement this, leave the gain checkboxes unchecked in the GUI).
 
Latest niPOD software includes Auto Gain control feature.  Download latest version (v1.d onwards)
 
What is the specification of the power supply compatible with niPOD?
The niPOD uses a 6V AC supply rated up to 2A of current.  Note that most of power supplies found in electronic shops are DC supplies and are NOT compatible to be used with niPOD. We provide a special adaptor for European (230V, 50Hz) power supply. Please contact our sales department if you wish to purchase this in lieu of our standard North American adaptor.
 
Note: Please ensure language settings are set to English. In some cases, French or German language settings cause faulty operation of niPOD serial interface. We are trying to resolve this MS Windows issue.