Language:

Support

 

How to Order

ORDERING

To match orders to appropriate users/labs, we require all information in the Information Form to be filled out. If you have obtained a quote from us, please include it with your purchase order(s). It is very important that you identify the technical contact (or the actual user) for each order for order coordination. 

If you have ordered from us before and have the Information Form already on file, This email address is being protected from spambots. You need JavaScript enabled to view it. and we will send you a quote.  If no quote is necessary, send your Purchase Order directly to This email address is being protected from spambots. You need JavaScript enabled to view it. , or fax it to +1.734.786.0069.


Delivery Schedule

Most NeuroNexus probes are built to order. Typical delivery time will take between 4-6 weeks if we do not have fully assembled probes in stock. If you have a specific experimental deadline that you need to meet, please advise the sales coordinator at the time of the order. We will do our best to accommodate such deadlines, but regrettably cannot always satisfy needs. Please order early if you can.


Bulk Discount

Receive a 10% discount for bulk orders of standard catalog probe design totaling over $7,500. Starting a new lab and are a believer in our technology? Contact us for a bulk order quote!


Import Duty Taxes

If you are required to pay import duty on shipments, contact us to reduce your fees. Instead of paying cash on delivery, pre-pay and save up to 10% on import duties.