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Sales Policies

• NOT FOR HUMAN USE - the products in this catalog are not FDA approved for human use. Their use is limited to investigational use only.
• Please inspect the package for damage upon its arrival. Please report any damaged items to us within 7 days upon the receipt of the package.
• All sales are final. No exceptions.
• Unused items may be exchanged with permission from NeuroNexus within 14 days of the receipt of the package.
• NeuroNexus is not responsible for any customs fees for international orders. If you have any tax or customs-free IDs, please provide them at check-out along with instructions.
• All probes with non-standard packaging are not refundable and cannot be exchanged due to the customizations involved.
• Please add a $25 fee for international orders (including Canada).